Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data

Last Updated: 15 March 2025

Information We Collect

At icarionavex, we collect various types of information to provide you with our budget management and financial planning services. The information we gather helps us understand your financial goals and deliver personalized guidance.

Personal Information

Name, email address, phone number, postal address, date of birth, and identification documents as required by Australian financial regulations.

Financial Information

Income details, expenses, budget preferences, financial goals, and anonymized transaction patterns to help with budget analysis.

Usage Data

How you interact with our platform, features used, time spent, and preferences to improve our services and user experience.

How We Use Your Information

We use the information we collect for several specific purposes, all aimed at providing you with effective financial planning tools and educational resources.

Your personal and financial data helps us create customized budget strategies that align with your specific circumstances. We analyze spending patterns to suggest areas where you might reduce expenses without compromising your lifestyle.

We also use aggregated, anonymized data to improve our educational content and develop new features that benefit all our users. This research helps us understand common financial challenges faced by Australians and create more relevant resources.

Data Sharing and Disclosure

icarionavex takes a conservative approach to data sharing. We do not sell your personal information to third parties for marketing purposes, and we limit data sharing to specific, necessary circumstances.

We may share information with trusted service providers who help us operate our platform, such as cloud hosting services, payment processors, and customer support systems. These partners are contractually bound to protect your information and can only use it for specified purposes.

In some cases, we're required to disclose information to comply with Australian legal obligations, respond to valid legal requests, or protect the rights and safety of our users and the public.

Your Privacy Rights

Under Australian Privacy Act 2025 and related regulations, you have several important rights regarding your personal information:

Access: Request a copy of the personal information we hold about you, including how it's been used and shared.
Correction: Ask us to update or correct inaccurate information in your profile or financial records.
Deletion: Request deletion of your account and associated data, subject to legal retention requirements.
Portability: Receive your data in a structured format that you can transfer to another service provider.
Objection: Object to certain types of data processing, particularly for marketing communications.

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, regular security audits, and strict access controls for our team members.

All financial information is encrypted using industry-standard protocols, and we maintain secure servers in Australian data centers that comply with local privacy regulations. We regularly update our security systems and conduct penetration testing to identify and address potential vulnerabilities.

While we take extensive precautions, no internet transmission is completely secure. We encourage users to protect their account credentials and notify us immediately of any suspected unauthorized access.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods:

Account Information: Retained while your account is active, plus 7 years after closure for regulatory compliance

Financial Records: Kept for 7 years in accordance with Australian taxation and financial services regulations

Usage Analytics: Anonymized after 3 years, with aggregated insights retained for service improvement

Marketing Data: Deleted immediately upon unsubscribe, with suppression lists maintained to prevent re-contact

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our services. We use both essential cookies that are necessary for the website to function and optional cookies that help us improve our services.

Essential cookies include those needed for login functionality, security, and basic navigation. Analytics cookies help us understand which features are most useful and where users might be experiencing difficulties. You can manage your cookie preferences through your browser settings, though disabling some cookies may affect website functionality.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The date at the top of this policy indicates when it was last updated, and we maintain a record of previous versions available upon request.

Privacy Questions and Concerns

For any privacy-related questions or to exercise your rights, contact us at:

icarionavex Privacy Office
The University of Adelaide, Ligertwood Building
Adelaide SA 5005, Australia

Email: info@icarionavex.sbs
Phone: +61741553613

We aim to respond to all privacy inquiries within 5 business days.